General enquiries

If you want to contact the Tertiary Education Commission (the TEC) with a general enquiry, our Customer Contact Group is your first point of contact.

You can call us on 0800 601 301.

We are here from 8:30am to 5pm Monday to Friday, with the exception of Wednesday when we are here from 9.30am to 5pm.

• Email: customerservice@tec.govt.nz   
• Phone: 0800 601 301 or +64 4 462 5201 

We are closed on public holidays, including Wellington Anniversary.

Written enquiries

The Tertiary Education Commission
PO Box 27048
Wellington 6141
New Zealand

Street address

Head Office Reception
Level 9
44 The Terrace
Wellington 6011
New Zealand 

• Google maps 

Regional offices

For media enquiries, contact:

• Email: media@tec.govt.nz

• Phone: +64 27 838 5301 (Media enquiries only)
• Outside of office hours please email media@tec.govt.nz

Specific information requests

If you’re requesting specific information from us (for example under the Official Information Act or for research purposes), email OIA@tec.govt.nz with the words “Request for information” in the subject line. Please clearly state why you need the information and your deadline, if appropriate. Before making a request please check with our Customer Contact Group by calling 0800 601 301 in case the information you seek is already available.

Privacy requests

For Privacy Act requests, email our Privacy Officer.
Email: privacy.act@tec.govt.nz

Our Privacy policy

Complaints

Find out how to make a complaint.