Contact us

Last updated 19 October 2020
Last updated 19 October 2020

General enquiries

If you want to contact the Tertiary Education Commission (the TEC) with a general enquiry, our Customer Contact Group is your first point of contact.

You can call us on 0800 601 301.

We are here from 8:30am to 9pm Monday to Friday, with the exception of Wednesday when we are here from 9.30am to 9pm.

We are closed on public holidays, including Wellington Anniversary.

Christmas 2020 and New Year 2021

Our phone lines will be closed from midday 23 December 2020, and we will reopen on Wednesday 6 January 2021 at 8.30am. You can email us on and we will respond on our return.


Written enquiries

The Tertiary Education Commission
PO Box 27048
Wellington 6141
New Zealand

Street address

Head Office Reception
Level 9
44 The Terrace
Wellington 6011
New Zealand 

Regional offices

North Island


141 Bank Street
PO Box 5065
Whangarei 0140


Eden 1 Building
Level 2
18 Normanby Rd
Mount Eden
Auckland 1024
PO Box 8085
Symonds St, Auckland 1150


Level 2
65 Bryce Street
PO Box 1100


South Island


Level 1, 504 Wairakei Road
Burnside, Christchurch 8053
PO Box 39020, Harewood
Christchurch 8545

Media enquiries

For media enquiries, contact:

Specific information requests

If you’re requesting specific information from us (for example under the Official Information Act or for research purposes), email with the words “Request for information” in the subject line. Please clearly state why you need the information and your deadline, if appropriate. Before making a request please check with our Customer Contact Group by calling 0800 601 301 in case the information you seek is already available.

Privacy requests

For Privacy Act requests, email our Privacy Officer.

Our Privacy policy


Find out how to make a complaint.

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