If you want to contact the Tertiary Education Commission (the TEC) with a general enquiry, our Customer Contact Group is your first point of contact.
You can call us on 0800 601 301.
We are here from 8:30am to 9pm Monday to Friday, with the exception of Wednesday when we are here from 9.30am to 9pm.
We are closed on public holidays, including Wellington Anniversary.
Christmas 2020 and New Year 2021
Our phone lines will be closed from midday 23 December 2020, and we will reopen on Wednesday 6 January 2021 at 8.30am. You can email us on firstname.lastname@example.org and we will respond on our return.
The Tertiary Education Commission
PO Box 27048
Head Office Reception
44 The Terrace
141 Bank Street
PO Box 5065
Eden 1 Building
18 Normanby Rd
PO Box 8085
Symonds St, Auckland 1150
65 Bryce Street
PO Box 1100
Level 1, 504 Wairakei Road
Burnside, Christchurch 8053
PO Box 39020, Harewood
For media enquiries, contact:
- Phone: +64 27 838 5301 (Media enquiries only)
- Outside of office hours please email email@example.com
Specific information requests
If you’re requesting specific information from us (for example under the Official Information Act or for research purposes), email OIA@tec.govt.nz with the words “Request for information” in the subject line. Please clearly state why you need the information and your deadline, if appropriate. Before making a request please check with our Customer Contact Group by calling 0800 601 301 in case the information you seek is already available.
For Privacy Act requests, email our Privacy Officer.
Find out how to make a complaint.