Services WDC

Services WDC

Last updated 19 July 2021
Last updated 19 July 2021

High level summary of industries represented:

Advisory services, aviation, cleaning services, business services, contact centres, financial services, hospitality, local government, real estate, retail, security services, state sector, tourism and travel.

TITOS currently carrying out functions that will transition to the WDC are Service, The Skills Organisation, Business and Administrative qualifications currently developed by NZQA.

WDC council members 

Hinerangi Edwards – Chair

Hinerangi Edwards, Taranaki, Ngāruahine, Taranaki, Ngāti Ruanui, Te Arawa is an executive director and co-owner of AATEA, a Kaupapa Māori professional services consultancy. She was also the co-chair of the interim Establishment Board for the Primary Industries Workforce Development Council, and is a member of the Māori Economic Development Advisory Board, and a director of Korou Digital Agency in Te Wairoa.

Ms Edwards has previously held governance roles with a number of other organisations including as a Māori Language Commissioner, a councillor at Western Institute of Technology (WITT), a board member of Parininihi Ki Waitotara, and a trustee for a range of charitable trusts. She has a background in career planning and employment and was a national moderator for the Public Sector from 2005-2015."

Des Flynn

Des Flynn is the Corporate Affairs Partner for The Warehouse Group and has previously held a range of executive roles in the retail sector including as Chief Executive of Warehouse Stationery, Acting Chief Executive for Life Pharmacy, and Chief Executive for Foodtown Supermarkets.

Mr Flynn is also the chair of the Board of Directors for Retail New Zealand, the chair of the Industry Advisory Board for the Massey University Business School, a member of the ServiceIQ board, and a member of the interim Establishment Board for the Services Workforce Development Council.

Jill Hatchwell

Jill Hatchwell was previously chair of the interim Establishment Board for the Services Workforce Development Council. She sits on a range of boards including ServiceIQ, the Civil Aviation Authority, SMW Group Ltd, Aorere Resources Ltd, and Chatham Rock Phosphate Ltd.

Ms Hatchwell was previously a shareholder and director of Vincent Aviation Ltd, one of New Zealand’s largest, privately owned international airlines and has been a director of Netball NZ, as well as a number of private companies.

Paul Retimanu

Paul Retimanu is the managing director of Manaaki Management Ltd, which operates Karaka Café and Kawakawa Eatery as well as three function centres in Wellington. He is the president of the Wellington branch of Hospitality NZ, a board member of Hospitality NZ, and chair of the Wellington College Board.

Mr Retimanu has strong connections with both Māori and Pasifika business and is chair of the Wellington Pacific Business Network, and deputy chair for Te Awe Māori Business Network."

Alastair Carruthers CNZM

Mr Carruthers is the co-founder and director of Homeland NZ Enterprises (a restaurant, cooking school and food embassy based in Auckland), and a Trustee of Cornwall Park. He has been Chair of the Allpress Espresso group, Co-Chair of Te Papa Foundation, Chair of the NZ Arts Council and its investment board, and a member of supervision boards for the Transport and Statistics Ministries. He has also participated on a Ministerial policy task force concerning philanthropy and taxation.

Mr Carruthers is a member and former chair of the Services WDC interim Establishment Board and is a former council member and interim CEO of Unitec. He was Commissioner of the official NZ exhibition at the 2017 Venice Biennale of Art, and has over 20 years’ prior experience as the CEO of two leading NZ corporate and commercial law firms.

Hinurewa te Hau 

Ms te Hau Whakatōhea, Ngāti Hine, Ngāti Kahungungu, Maniapoto, Tūwharetoa, Ngāti Raukawa, is currently the General Manager of Creative Northland the regional arts development agency for Te Tai Tokerau. She is an experienced business leader and a consistent champion of effective Tiriti partnership and realisation of Tikanga Māori values across private sector boards, not for profit organisations and government. 

Ms te Hau is a member of the Creative, Cultural, Recreation and Technology WDC interim Establishment Board. She was the inaugural chair of the Tāmaki Makaurau (Auckland) Matariki Festival Trust, a Founder of Matariki Cultural Foundation focussed on the World Music and Chairs the World Music Pan Indigenous Network representing over 34 countries, as well as a current board member of Q Theatre Limited and the Matakohe Kauri Museum and recently appointed as a Director to Auckland Unlimited Board.

Loren Heaphy

Ms Heaphy Te Atiawa, is the General Manager Destination and Attraction at ChristchurchNZ. She has previously held roles in a number of organisations in the tourism and events sector including ATEED, Ngāti Whātua Ōrākei, Nelson Tasman Tourism, Nelson Marlborough Institute of Technology and World of Wearable Arts (WoW).

Ms Heaphy is chair of the New Zealand Event Association and was previously the chair and co-founder of YoungTEC, an association focusing on upskilling and inspiring young people into pursuing tourism as a career path. In addition, she is a board member of Tourism Export Council of New Zealand and an independent director of Medical Kiwi Ltd.

Maxine Gay

Ms Gay is the General Manager of Pillars Ka Pou Whakahou, a charitable organisation that aims to help create positive futures for the children of people in prison in Aotearoa/New Zealand. Prior to joining Pillars in 2018 she worked in unions for 35 years, holding a variety of leadership roles. Her last role was Retail, Finance & Commerce Secretary for FIRST Union. Ms Gay has represented New Zealand unions at the ILO and has was President of the Asia Pacific Women’s Committee for UNI, a global union federation for the skills and services sectors.

Ms Gay is currently a member of the Services WDC interim Establishment Board and the WDC Design Reference Group. She is also a director of ServiceIQ, the Industry Training Organisation for the Services Sector, and was previously a director for Retail Institute, the Industry Training Organisation for Retail.

Jamie Williams

Mr Williams Ngāti Kahu, Ngāti Kahungungu, Ngati Porou, is CEO and founder of Kāpura, a Wellington based hospitality business with 40 venues covering restaurants, events, and catering. Kāpura employs nearly 1,000 people and has been in the top 10 of the Deloitte fast50 “masters of growth” category every year for the past five years.

Mr Williams is a committee member of Te Awe Wellington Māori Business Network and operates his business under Māori tikanga principles of Manaakitanga, Kotahitanga and whanaungatanga. He has a focus on giving back to the community and during the COVID-19 lockdown in 2020, Kāpura’s vulnerable food response delivered over 220,000 meals to Wellingtonians in need.

Order in Council

The WDC Order in Council can be viewed here: Services