Last updated 9 April 2019
Last updated 9 April 2019

This page sets out learner enrolment information relevant to Workplace Literacy and Numeracy (WLN) TEO-led funding.

A learner may be enrolled and/or re-enrolled in a WLN TEO-led funded programme, as long as they continue to meet the learner eligibility condition criteria set out in Condition: Learner eligibility

Verification of learner identity

To comply with the reporting requirements under section 425 of the Education and Training Act 2020, a TEO must verify the learner's identity when the learner enrols for the first time. See Condition: Verification of learner identity.

Note: The TEO must sight either an original or a certified copy of the original.

  • Where an original is sighted, it must be received by the TEO in original hard copy format.
  • Where a certified copy is sighted, it may be received by the TEO in either hard copy format or digital format (photograph or scan).

In either instance the TEO remains responsible for verifying the learner’s identity.

If the identity of the learner is verified, the TEO can then check if the learner is eligible to be enrolled. 

Certified copies

A certified copy is a photocopy or scanned copy that has been endorsed as a true copy of the original. To be certified, the document must:

(a)     be certified by an official of the issuing authority or a person authorised by law in New Zealand to certify documents, such as a Justice of the Peace, a lawyer, or a court official (Court Registrar or Deputy Registrar), and

(b)     have the official's signature on each page, with the name and title of the official shown clearly below his or her signature.

For subsequent enrolments in consecutive years, the TEO is not required to re-verify identity.  However, TEOs should assess their level of risk around identity verification and, if appropriate, should develop a policy as to when the TEO must re-verify the learner’s identity.

It is recommended that TEOs familiarise themselves with the Department of Internal Affairs' Evidence of Identity Standard.

Combining learner enrolments at the same TEO

Where there is a gap of less than 90 days between enrolments for the same learner, we count these as one enrolment (minus the gap duration).


Only learner attended, face-to-face tuition is to be reported.