Refunds

Refunds

Last updated 3 February 2021
Last updated 3 February 2021

This page provides information about refunds that tertiary education organisations (TEOs) need to make.

TEOs will receive Targeted Training and Apprenticeship (TTAF) funding for all eligible enrolments. This means TEOs will need to make fee refunds or process student loan reversals, where fees have already been paid for programmes that a TEO is now eligible to receive TTAF funding for.

Government agencies will work with TEOs that have already received the fee payments for study or training that will now be covered by TTAF.

Education and training start date and refunds

The diagrams below explain how start dates determine which fees are covered by TTAF for programmes that are eligible from 1 July 2020.

Which fees are covered for programmes eligible from 1 July 2020? - Start date diagram for providers (PDF, 103 Kb)

A similar version of this diagram created to share with learners is also available here:

Which fees are covered for programmes that are eligible from 1 July 2020? - Start date diagram for learners (PDF, 103 Kb)

The start date rules for programmes that are eligible from 1 January 2021 are detailed below. 

Learners, or those who paid on behalf of learners, will need to be refunded if they have already paid for programmes that a TEO is now eligible to receive TTAF funding for.

Which fees are covered for programmes that are eligible from 1 January 2021?

For SAC 3+ funded programmes that are eligible from 1 January 2021 as a result of the new target areas, the TTAF will cover courses in eligible programmes and qualifications that start on or after 1 January 2021. This is the case even where the qualification or programme started before 1 January 2021, but there are courses that start on or after.

The TTAF will also cover courses in newly eligible programmes for 2021 that:

  • start in November or December 2020; and
  • one third or more of the course occurs after 1 January 2021.

Start date of coverage for Industry Training Fund funded training in new target areas for 2021: As with the initial target areas, the TTAF will cover training that occurs from 1 January 2021.

Refunding learners directly

The TEC will provide TEOs with a list of learners (NSNs) whose education or training started before 1 July 2020 and are therefore likely to be eligible for a refund. TEOs will need to refund these learners directly within a reasonable timeframe.

Student Loan reversals

TEOs will need to work with Studylink to pay the relevant fee amounts to the Ministry of Social Development where loans have already been provided to cover a student’s fees.

Fees Free reversals

We are developing the process for Fees Free reversals, and will provide more information soon.